Scanner does not work

1. Make sure that the scanner is turned on and plugged in. 

2. Check to see if the scanner is connected properly to your computer.  If wireless, make sure the WiFi feature is turned on and configured correctly. 

3. If a flat bed scanner, check to see that the scanner is not locked. The lock switch is usually on the back or bottom. 

4. Try turning the scanner off, counting to ten, and then turning it back on. 

5. Try shutting down your entire computer system, counting to ten, turning the scanner on first, then turning on the rest of your computer devices as you normally would.